Effective March 2012, the way Reprints Desk billing information is delivered will change.
If you are billing contact for your account, then you will continue to receive a PDF invoice attached to the email notification we send each month for monthly charges; However, you will now need to sign in online using your Reprints Desk administrator ID to securely download transaction detail reports.
The link you receive in the monthly billing email will take you directly to a secure web page to download your current transaction report. To navigate to the report from the general login page, please sign in using your existing username and password at the administrator login page, then click the ‘Admin’ tab and select ‘Reports’.
If you’ve forgotten your password, you can reset it by using from the administrator login page.
If you do not have a username or password, or if you experience any issues, then please contact us at firstname.lastname@example.org and we’ll be happy to help.
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